Frequently Asked Questions

Everything you need to know about finding your signature scent.

Are Twist Perfumes authentic and original?

Yes, all our fragrances are 100% authentic, sourced directly from the brands or authorized distributors. We pride ourselves on providing only genuine luxury and niche scents.

How long does the fragrance typically last?

Longevity varies by concentration. Our Eau de Parfums (EDP) typically last 6-8 hours, while our Eau de Toilettes (EDT) offer a lighter wear of 3-5 hours depending on your skin chemistry.

What is your return policy for opened perfumes?

Due to hygiene reasons, we can only accept returns on unopened and sealed products within 30 days of purchase. We recommend purchasing a discovery sample before committing to a full-sized bottle.

How should I store my perfume to ensure it stays fresh?

To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in the bathroom as temperature fluctuations can break down the oils.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that perfumes are classified as hazardous goods and may require ground transport.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.